Dogs Crossing’s pick-up and training procedures have also changed. Mellanby said they have reduced personal contact with their customers by asking them to leave their pets leashed outside the door or backyard rather than picking them up inside.
As for training, she said they have virtual training through zoom, although results have been mixed. Customers prefer personal training, so they have also tried safe distance sessions in open spaces as an option.
Regardless, Mellanby said these changes have been necessary for everyone’s wellbeing.